At ITG Edge, we're committed to providing exceptional support for all your trading, account, and technical needs. Whether you’re just getting started or are an experienced trader, our dedicated support team is here to ensure you have the guidance and assistance you need every step of the way.
Explore our resources, find answers to frequently asked questions, or reach out to us directly through our contact form. Your success is our priority, and we’re here to help you make the most of your trading journey with ITG Edge.
business hoursWe are always open during normal market hours and on Staurday's
The best way to reach us is via chat or email support. For immediate help, please call us during our regular hours.

Platform help and user instructions
Please search both our website, www.itgedge.com and www.itg-futures.com for trading platforms or ITG Quantuma Ai user manuals and instructions.

Direct phone number
You can reach is at 786-309-3883 or 312-718-9016 If we are unable to answer right away, please leave your number and brief message and we will get back you as soon as possible.

Online chat
Please use online chat to get connected with live agent or reach us via Telegram @valbaur or @DronIvan

Assistance with set up
If you need our assistance setting up ITG Quantum Ai or our trading terminal ITG Charts by MotiveWave, please connect to our Zoom room daily M-F 10-11am EST
ZoomVisit our Zoom room which is available during the market hours every day
Need Help? Join Our Live Zoom Support (M–F, 10:00–11:00 AM EST) We’re here to assist you with any questions—from using ITG Quantum Ai to navigating your account. No software required — you can join directly from your web browser.
Meeting ID: 841 2367 6404
Passcode: 018983
A team member will be available to help you in real time.
Customer Support Forum
- Qustions related to all trading platforms offered by ITG Futures
- Questions related to openning trading accounts
- Questions related to Futures Markets
- Questions related to trading strategis
ITG Quantum Ai Instruction
- How to get demo version for 14 days
- How to install algo on MotiveWave
- How to set upITG Quantum Ai for optimal performance
- Examples of set up for different risk and market conditions
get in touchWe are always ready to help you and answer your questions
We are open 8am-5pm EST, M-F. Call, email or use Telegram @valbaur. Our Zoom conference room is open every day 10-11 am EST.
Call Center
+1 (786)309-3883
+ 1 (312) 718-9016
Our Location
+1 (786)309-3883
+ 1 (312) 718-9016
2850 NE 188th St. Unit 146
Miami, FL 33180 USA
support@itgedge.com
Social network
support@itgedge.com


